Refund policy

REFUND POLICY

Due to the personalized and customized nature of our products, we do not accept returns or offer refunds on any orders. Each item is made specifically to your specifications and cannot be resold.

Quality Guarantee

While we cannot accept returns for change of mind or buyer's remorse, we stand behind the quality of our work. If you receive a product that is defective, damaged during shipping, or significantly different from what you ordered due to an error on our part, please contact us within 30 days of delivery with photos of the issue. We will work with you to resolve the problem, which may include a replacement or store credit, or a full refund at our discretion.

Returns for Damaged or Defective Items

If your item arrives damaged or defective, you are not required to return the product. Simply contact us at antonios@antonios.online within 30 days of delivery with clear photos of the damage, and we will arrange a resolution promptly.

Order Accuracy

Please carefully review all personalization details, including spelling, design placement, and product specifications before completing your purchase. We are not responsible for errors in personalization that were approved by the customer.

Questions?

If you have any questions about your order before purchasing, please contact us at antonios@antonios.online